Terms & Conditions

1. Acceptance of Terms

By accessing and using raum. Fitness Studio's services, you accept and agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our services.

2. Membership and Eligibility

raum. is an inclusive fitness studio designed for queer people and women. By registering, you confirm that you meet our membership criteria and are of legal age (18 years or older) or have parental consent.

You agree to provide accurate, current, and complete information during registration and to keep your account information up to date.

3. Services

raum. offers various fitness services including:

• 1:1 Personal Training Sessions
• 2:1 Personal Training (Small Group)
• Group Fitness Classes
• Specialized Programs (e.g., Pelvic Power)

Service availability and pricing are subject to change. Current offerings and prices are available on our website.

4. Booking and Cancellation

All bookings must be made in advance through our booking system. We require at least 24 hours notice for cancellations to receive a full credit. Late cancellations or no-shows may result in a charge or forfeiture of the session.

For memberships, cancellation requests must be submitted in writing at least 14 days before the next billing cycle.

5. Payment

All prices are listed in Euros (€). Payments are processed through our partner booking system. We accept various payment methods including credit cards, debit cards, and bank transfers as supported by our payment provider.

For recurring memberships, payment will be automatically processed at the beginning of each billing period through our partner system.

6. Health and Safety

You confirm that you are in good physical health and have no medical conditions that would prevent you from participating in fitness activities. If you have any health concerns, please consult with a physician before starting any fitness program.

You understand that participation in fitness activities involves certain inherent risks. You voluntarily assume all such risks and agree to inform your trainer of any relevant health conditions or limitations.

7. Studio Rules

To ensure a safe and enjoyable experience for everyone:

• Please arrive on time for your sessions
• Bring clean indoor shoes for use in the studio
• Bring water and a towel
• Treat all members and staff with respect
• Keep the space clean and equipment in good condition

8. Code of Conduct

raum. is committed to providing a safe, inclusive, and welcoming environment. All members are expected to treat others with respect and dignity. Discriminatory, harassing, or aggressive behavior will not be tolerated.

We reserve the right to terminate membership immediately without refund for any violations of our code of conduct.

9. Liability

To the fullest extent permitted by law, raum. and its trainers shall not be liable for any injuries, damages, or losses arising from your participation in our programs, except in cases of gross negligence or willful misconduct.

10. Intellectual Property

All content provided through raum.'s services, including training programs, materials, and branded content, remains our intellectual property. You may not reproduce, distribute, or create derivative works without explicit written permission.

11. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be communicated via email or posted on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Germany. Any disputes shall be subject to the jurisdiction of the courts of Berlin, Germany.

13. Contact

If you have any questions about these Terms & Conditions, please contact us at hello@raumstudios.de.